Service

Choosing the best truck for the job is an excellent start, but it is just the beginning.

To get the best out of your truck and to keep it running how the engineers intended, we recommend that you have it maintained and serviced at regular intervals at Velocity Truck Centres Burpengary.

Every workshop that carries the famous three-pointed star is staffed and equipped for excellence, with access to the latest specification and up-to-date information across the model range.

Our dedicated factory-trained technicians offer a full range of mechanical and auto-electrical capabilities, including weekend and after-hour bookings and a 24-hour emergency call-out service. We service all makes and models, so you can be confident that your truck is in good hands.

Trained technicians are essential, and every technician completes a set number of hours of training and retraining every year to ensure they are up-to-date with technology. We take pride in our apprenticeship programs and support of local TAFE schools by providing equipment and employment opportunities wherever possible, so when you choose to service with us you’re also helping us support the next generation of skilled technicians.

WHY CHOOSE US?

• We have dedicated product specialist service advisors that are able to provide the right advice.
• We do all repairs – there is no job too big or too small.
• We provide convenient hours of operation, but will always try to work in with you if you need something extra.
• We are committed to ensuring our technicians attend all the factory training seminars, no one will know your truck better than our technicians.
• We use the latest up to date technologies to ensure an efficient repair process.
• We only use state of the art tooling and equipment to get that diagnosis and repair right, our goal is to get it right, first time every time.
• We understand the importance of building and maintaining relationships with our customers, so we specialise in providing a more personalised service experience.

At Velocity Truck Centres Burpengary WE OFFER:

Customer Amenities

At Velocity Truck Centres Burpengary we know your time is important, so we want to help you make the most of it.

For your comfort and convenience, we have the following available to all our customers at all times, free of charge:

• Comfortable customer lounge waiting area
• Complimentary tea, coffee and water
• Free Wi-Fi
• Workstation with access to power outlets
• Phone charging station
• Vending machine
• Microwave
• Magazines, newspapers and TV entertainment
• Complimentary transportation to local amenities
• Complimentary access to a phone
• Shuttle service - this can be arranged subject to availability and scheduling. Please contact us prior if you do require our shuttle service
• Our 'Customer Amenities' book is located in the customer waiting area with relevant local information should you require an overnight stay, local restaurants or transport options.
• Nearby Bus Station